• What is included and excluded in my basic home warranty plan?

• What is the average time span for a claim to be processed, executed and finalized?

• What is the home warranty plan cancellation policy?

• Is there a cost per claim and if so, what is the fee for service?

• Will there always be a live customer service support representative there to take my call?

• Are there add-on’s to the basic home warranty plans and other value-added amenities?

• What type of credentials or prescreening precautions do you have in place for your repair technicians?

• What is your policy on repair vs. replacement on appliances and household systems?

• What is the date on which my home warranty plan policy goes into effect?

• What are the payment options on my home warranty plan?

• Can I transfer the home warranty plan to the new owners in the event that I sell my home?

• Is there a limit put on the amount of square feet my home can be in order to qualify for the home warranty plan and if my household’s dimensions exceed this, will I be charged an additional amount – and how much will this be?

Remember. They want your business. You are the consumer. You have the wherewithal to conduct some thrifty consumer comparison shopping. Ensure that you are making the right commitment to your family and a minimal investment in your home to yield quantifiably large results! Demand the facts – up front. Sign later – with confidence.

Next steps: Liberty Home Protection Article:
Beyond Home Appliance Warranty Security: Buying Appliances that Last.